Dave Wirth
I needed to buy a hard drive at a locally owned computer store the other day. The person who was helping was extremely knowledgeable about computers. He knew his stuff inside and out. It was obvious that he thought about computers a lot. It was a perfect fit for him as he works in a highly regarded computer store. However there was something odd about the conversation. Although I got a lot of information all at once, there was no room for me to process what he was saying. It made me wonder. I heard a blur of technical details that I didn't necessarily need. All I needed was a hard drive and his recommendation.
There is something to keeping mum and playing the quiet game. Even if a client doesn't seem to be getting it, they are processing the information. In guitar, simply shutting up when a client's hands look good and while they are working on something allows them to master the work on their own.
I think I will humbly take this advice myself (I babble too much as it is). I also have mixed feelings regarding know-it-alls. I want to tell them, "Well, hello mister fancypants."
